Shipping and Return Policy

Thank you for choosing ROVRLAB.com as your source for high-quality 3D printed parts and accessories. We are dedicated to providing you with exceptional products and services. Please review our shipping and return policy below.

Shipping Information

Shipping Locations

At ROVRLAB.com, we currently ship to addresses within the United States. We do not offer international shipping at this time. All orders will be shipped from our facility in Orange County, California.

Processing Time

Please note that our products are made to order. It typically takes between 3 to 5 business days for us to process and prepare your order for shipping. Once your order has been shipped, you will receive a confirmation email containing the tracking information.

Delivery Time

The delivery time will vary depending on your location within the United States. Typically, you can expect your order to arrive within 5 to 10 business days after it has been shipped. Please note that unforeseen circumstances, such as weather conditions or carrier delays, may affect delivery times.

Shipping Costs

We offer a standard shipping rate of $4.99 on all orders within the United States. Any additional shipping fees or options, such as expedited shipping, will be clearly displayed at checkout.

Return Policy

At this time, we do not accept returns for products that have been ordered from ROVRLAB.com. However, if you encounter any issues or defects with your product, please contact our support team within 7 days of receiving your order.

Defective or Damaged Products

If you believe you have received a defective or damaged product, please contact our support team immediately. We will work with you to resolve the issue promptly. Please provide detailed information and, if possible, attach photos to assist us in assessing the situation.

Contacting Support

To reach our support team, please email us at support@rovrlab.com or use the contact form on our website. Our team will respond to your inquiry as soon as possible, typically within 1-2 business days.

Please note that all decisions regarding returns and replacements will be made at the discretion of ROVRLAB.com.

Contact Information

If you have any questions or concerns about our shipping and return policy, please don't hesitate to contact us. You can reach us at:

ROVRLAB.com

18561 Redwood Circle, Fountain Valley, CA 92708 

Email: support@rovrlab.com