Refund policy
Return Policy
Thank you for choosing ROVRLAB.com as your source for high-quality 3D printed parts and accessories. We are dedicated to providing you with exceptional products and services. Please review our return policy below.
Return Policy
At this time, we do not accept returns for most housings that have been ordered from ROVRLAB.com. For the housings we do accept returns on, there will be a 10% restocking fee due to our products being built to order. We accept returns for Baja Designs lights with a 15% restocking fee as per Baja Designs policy. However, if you encounter any issues or defects with your product, please contact our support team within 7 days of receiving your order.
Defective or Damaged Products
If you believe you have received a defective or damaged product, please contact our support team immediately. We will work with you to resolve the issue promptly. Please provide detailed information and, if possible, attach photos to assist us in assessing the situation.
Contacting Support
To reach our support team, please email us at support@rovrlab.com or use the contact form on our website. Our team will respond to your inquiry as soon as possible, typically within 1-2 business days.